- Free shipping on all orders over $250
- All items are shipped via UPS or USPS
- ALL Made-to-order items have a 6 week turnaround time, unless otherwise stated.
- All non-custom or personalized items will be shipped within five business days.
- Any item customized with INITIALS will be shipped within 7 to 10 business days. This does not include upcycled luxury items.
Shipping transit times vary and are beyond our ability to control. We are not responsible for lost items or items damaged during shipping. Such matters are to be dealt with by the customer to their postal service. Any customs fees or taxes charged are the responsibility of the buyer.
30 DAY OPEN RETURNS
Upon product delivery, MICHALKE MADE gladly provides you with a 30 Day Return Policy. Goods must be returned as new. Items cannot have any visible signs of wear, for example; bent leather, stretched out, marks, or stains. In general items cannot appear used. Furthermore, returned items must not have any trace of fragrance or smoke. *Our 30 Day Open Return Policy does not include Custom Orders, such items with added initials, or our Made-to-Order Upcycled Luxury Collection.
If you receive a damaged item, we will be happy to replace it. We are not responsible for items damaged by the customer or the postal service. All damage claims must be made within 30 days of delivery date. If the original items are out of stock or discontinued, you will be issued the equivalent store credit.
GENUINE LEATHER CHARACTERISTICS
Depending on where the leather piece is cut, products may vary due to hide variations. This adds character and is not considered damaged. We pay very close attention to every leather item we make. Your item is guaranteed to be of the highest quality craftsmanship. Each piece of hand-cut leather is unique and different. It varies in color, it accepts dyes differently, and it has variations in depth and feel. This makes each piece one-of-a-kind and uniquely yours!
We reserve the right to refuse exchanges and returns from anyone.