All items are shipped via UPS or USPS.
Any item with a longer turnaround time will have the estimated ship time written in the product description. (Ex: ALL Watch Bands are custom made and have a 6 week turnaround time. This is listed under the item).
All non-custom or personalized items will be shipped within five business days.
Any item customized with initials will be shipped within seven to ten business days. Any other custom item made to order will be shipped within the time frame given on the invoice.
Shipping transit times vary and are beyond our ability to control. We are not responsible for lost items or items damaged during shipping. Such matters are to be dealt with by the customer to their postal service. Any customs fees or taxes charged are the responsibility of the buyer.
Returns/ Order Cancellations:
Michalke Made does not accept returns or cancellations unless item is sent damaged. We are not responsible for items damaged by the customer or the postal service.
Anything sent back damaged will receive a replacement of that same item. If item is no longer in stock, we will issue a credit to your account.
Depending on where the leather piece is cut, products may vary due to hide variations. This adds character and is not considered damaged. We pay very close attention to every leather item we make. Your item is guaranteed to be of the highest quality craftsmanship. Each piece of hand-cut leather is unique and different. It varies in color, it accepts dyes differently, and it has variations in depth and feel. This makes each piece one-of-a-kind and uniquely yours!
We reserve the right to refuse exchanges and returns from anyone.